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frequently asked questions

YOUR FREQUENTLY ASKED QUESTIONS

Quiet hours

In consideration of neighbours and other guests, quiet hours are between 10pm – 6am. Please be mindful of others and keep noise to a minimum during these hours, especially in hallways.

Check out

Check out is at 10am. If you are staying in a shared dorm room, please remember to bring your pillowcase with you.

Shuttle timetable

Our shuttle is complimentary for all guests, and runs regularly every day from morning ’til night. Check out the timetable here.

Surfboard hire

Hit the waves! All surfboard rentals are included with your stay. To hire, pop down to reception with your valid photo ID or passport, and you’ll be able to hire out your board for 2 hours.

WiFi password

WiFi password is SUNSHINE (all upper case). If you have any difficulties connecting, please see us at reception. 

Kitchen hours

The Kitchen is open for use between 6:30am – 10pm. If you’re storing food, don’t forget to clearly mark and date your food with the tags provided.

Laundry

Our Guest Laundry is available for use between 6:30am – 10pm and is located in the corridor next to our communal areas. It accepts $2 and $1 coins only. If you need the correct change or wish to buy some washing powder, please see us at reception.

Hairdryers

Available to borrow from reception, just bring your ID along. A holding deposit may be required, which will be refunded upon return.

Beach towels

Available for hire from reception. A deposit of $15 is required, of which $10 will be refunded upon return.

Booking tours, travel, transport

If you’d like a hand booking any tours, transport or travel across Australia, NZ or Fiji, reach out to our Travel Team who can help get you started.

If you never want to leave

We feel you. If you’re looking to extend your stay, simply pop by and see us at reception.

MEET THE WAKE UP PROPERTIES

From Sydney to Bondi to Byron Bay, see what makes each Wake Up Hostel unique.

WAKE UP! SYDNEY

Voted Australia’s Best Hostel
Solo travellers, start here! The vibe is high at Wake Up Sydney, with group activities, guided walking tours, and plenty of themed nights and parties. Sydney is the first and biggest of all our Wake Up Hostels. It has an ace location in the centre of Sydney, its own cafe, restaurant and nightclub, and a super social energy. The ideal hostel for when you first arrive into Australia.

WAKE UP! BONDI BEACH

The ultimate Aussie beach lifestyle
Calling all lovers of the sun, sea and surf! Wake Up Bondi Beach lets you live the classic Aussie beach lifestyle. You’ll love its location (directly opposite the beach), charming character building, and open-air rooftop. Combine all that with weekly wellness activities like yoga and personal training, beach walks, and social nights, and you’ll see why there’s no place like Bondi Beach!

WAKE UP! BYRON BAY

Welcome to paradise
You ready to level up your hostel game? Wake Up Byron Bay serves up resort vibes on a backpacking budget. A perfect paradise for both solo travellers and groups, it’s the kind of place where you can both join in and have space to yourself. Social and wellness activities run on the daily, our swimming pool and bar area are epic, the beach is just across the road. One of Byron’s best hidden gems.

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